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FAQ's
Call
Your
Insurance!
​FAQ’s​
The Nova Wellness Group is a telehealth outpatient therapy provider. Please allow 3-4 business days for us to respond to inquiries. Our preferred method of contact is by email. Be advised: We do not respond to text messages.
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What happens if I no show/late cancel/or arrive late? 
​​​We ask that clients give at least 48 hours’ notice before a missed appointment. Failure to notify us will result in a fee amounting to the cost of the session. Repeated missed sessions without notification will result in discharge from services.


​​​​​“But you, LORD,
are a shield around me,
my glory,
the One who lifts my head high.”

Psalm 3:3

© 2024 The Nova Wellness Group, LLC.​
8401 Mayland Drive #4685
Henrico, Virginia 23294-4648
Virginia Telehealth Provider 
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© 2025 L.M. Tucker, LCSW / The Nova Wellness Group, LLC./The Grounded Therapis
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All rights reserved. No part of these publications may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, screenshotting, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations used for non-commercial purposes, educational settings, or reviews, with proper attribution.This material is for personal use only by the original purchaser. Unauthorized sharing, selling, or modifying of this content is strictly prohibited and may result in legal action. For permissions or licensing inquiries, contact: welcome2@novawellnessgrp.com
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Listed guides/workbook are intended for educational and informational purposes only. It is not a substitute for professional mental health treatment, counseling, diagnosis, or therapy. Use of these materials do not establish a therapist-client relationship with the author or any affiliated providers. If you are experiencing emotional distress, mental health challenges, or a crisis, please seek support from a licensed mental health professional or contact emergency services in your area.
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